Last updated: December 2025
By accessing and using the Digital Shield app and services ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.
Our Service provides family safety features including real-time location tracking, SOS emergency alerts, safe and danger zone monitoring, location sharing links, family circle management, and AI-powered risk detection. You are responsible for maintaining the confidentiality of your account and for all activities under your account.
When using Digital Shield safety features, you acknowledge that:
When you activate an SOS alert, Digital Shield will immediately notify your designated emergency contacts with your real-time location. By using this feature, you authorize us to share your location and alert status with these contacts. False or abusive use of SOS alerts may result in account suspension.
You can share your location with family members, care administrators, and through temporary sharing links. You control who has access and can revoke access at any time. You are responsible for managing permissions and understanding that shared recipients can see your real-time location.
We offer Basic (free) and Premium (paid) subscription plans. Premium subscription fees are billed in advance on a monthly or yearly basis. You can cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. Refunds are provided only in accordance with our refund policy.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as detailed in our Privacy Policy, including location data, contact information, and usage patterns.
The Service and its original content, features, and functionality are owned by Digital Shield and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.
Digital Shield shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service. We do not guarantee the accuracy of location tracking, zone detection, or AI risk analysis. The Service is provided "as is" without warranties of any kind. Users should always exercise caution and contact professional emergency services when needed.
We reserve the right to terminate or suspend your account and access to the Service at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the app. Continued use of the Service after changes constitutes acceptance of the updated terms.
If you have any questions about these Terms, please contact us at info@digitalshieldca.com or support@digitalshieldca.com.